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'Primary' implies at least a secondary, not a unity.

My local councilmember tends to respond within minutes or hours to community concerns raised through Facebook, vsa day or longer via email. Given the democratic nature of the position, being speedily accessible/accountable via social media seems entirely appropriate, not to mention efficient.

I don't like that the dominant social media platform is a privately owned commercial operation, but absent an accessible federated open source social media tool with significant network effects, that's what we've got.



Yes, I think Facebook being the primary channel - however many others there are - is mad.




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